Connect Woovi and Groove to Build Intelligent Automations
Choose a Trigger
When this happens...
New Webhook Event
Choose an Action
Automatically do this!
Create New
Change Ticket State
Reopen Ticket
Close Ticket
Change Assigned Agent
Ready to use Woovi and Groove automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Webhook Event
Runs when new webhook event
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Ticket Opened
Triggers when a ticket is opened.
Do thisActions
Action is the task that follows automatically within your Woovi integrations.
Issue Charge Refund
Issue full or partial refund
Create Charge
Create PIX or overdue charge
Create PIX QR Code
Generate static PIX QR & link
Create Pix Key
Create a new Pix key
Create New Customer
Add a new customer
List Charges
Show charges with filters
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Frequently Asked Questions
To start, connect both your Woovi and Groove accounts to viaSocket. Once connected, you can set up a workflow where an event in Woovi triggers actions in Groove (or vice versa).
Absolutely. You can customize how Woovi data is recorded in Groove. This includes choosing which data fields go into which fields of Groove, setting up custom formats, and filtering out unwanted information.
The data sync between Woovi and Groove typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Woovi and Groove. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Woovi
Woovi makes it easy to create instant payments — including charges, subscriptions, PIX payments, and webhooks. Build faster, simplify workflows, and increase your revenue with seamless Woovi automation in ViaSocket.
Learn MoreAbout Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
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