Connect Wordware and LiveChat to Build Intelligent Automations

Choose a Trigger

  Wordware

When this happens...

Choose an Action

LiveChat

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

Request a new Trigger for Wordware

Do thisActions

Action is the task that follows automatically within your Wordware integrations.

Run App

Run App

Run a Wordware App

Request a new Action for Wordware

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Frequently Asked Questions

How do I start an integration between Wordware and LiveChat?

To start, connect both your Wordware and LiveChat accounts to viaSocket. Once connected, you can set up a workflow where an event in Wordware triggers actions in LiveChat (or vice versa).

Can we customize how data from Wordware is recorded in LiveChat?

Absolutely. You can customize how Wordware data is recorded in LiveChat. This includes choosing which data fields go into which fields of LiveChat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Wordware and LiveChat?

The data sync between Wordware and LiveChat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Wordware to LiveChat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Wordware and LiveChat?

Yes, you can set conditional logic to control the flow of data between Wordware and LiveChat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.