
When this happens...
New Project
New Project Task
New Comment in Task
Task Completed in Project

Automatically do this!
Create Contact
Create FuseDesk Case
Update Contact
Update FuseDesk Case
Find a Contact
List Case
List Unassigned Emails
List Trashed Emails
List All Reps
List Case Tags
List Active Departments
List Departments
List Archived Departments
List Webhooks
List Chats
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new project is created.
Retrieve tasks created within a recent time window for the selected project.
Detects new comments added to a selected task in a project and returns their details.
Return tasks from the selected project that were marked done within the specified recent time period.
Triggers when a contact is updated in FuseDesk
Triggers when a contact is created in FuseDesk
Action is the task that follows automatically within your Worksection integrations.
Adds a new project into your account.
Creates a Contact
Create a new FuseDesk Case
Updates a Contact
Updated an existing FuseDesk Case.
Finds a Contact Optionally, create a contact if none are found.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Worksection and FuseDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Worksection triggers actions in FuseDesk (or vice versa).
Absolutely. You can customize how Worksection data is recorded in FuseDesk. This includes choosing which data fields go into which fields of FuseDesk, setting up custom formats, and filtering out unwanted information.
The data sync between Worksection and FuseDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Worksection and FuseDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Worksection is project management tool. We help to manage projects, teams, communicate effectively, and control tasks online.
Learn MoreFuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.
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