Integrations X (Twitter) Freshservice
X (Twitter) + Freshservice

Connect X (Twitter) and Freshservice to Build Intelligent Automations

Choose a Trigger

X (Twitter)

When this happens...

Choose an Action

Freshservice

Automatically do this!

Enable Integrations or automations with these events of X (Twitter) and Freshservice

Enable Integrations or automations with these events of X (Twitter) and Freshservice

Actions

Post a Tweet

Post a Tweet

Creates a Tweet on behalf of user.

Reply to Tweet

Reply to Tweet

Reply to an existing tweet.

Upload Media to Twitter

Upload Media to Twitter

Upload the media to twitter and get the media ID, which can be used in crating tweet.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Request a new Action for X (Twitter)

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Frequently Asked Questions

How do I start an integration between X (Twitter) and Freshservice?

To start, connect both your X (Twitter) and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in X (Twitter) triggers actions in Freshservice (or vice versa).

Can we customize how data from X (Twitter) is recorded in Freshservice?

Absolutely. You can customize how X (Twitter) data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.

How often does the data sync between X (Twitter) and Freshservice?

The data sync between X (Twitter) and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from X (Twitter) to Freshservice?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between X (Twitter) and Freshservice?

Yes, you can set conditional logic to control the flow of data between X (Twitter) and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

X (Twitter)

About X (Twitter)

Twitter is a social media platform that allows users to post and interact with messages known as 'tweets'. It is widely used for sharing news, updates, and engaging in conversations.

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Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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