Enable Integrations or automations with these events of X (Twitter) and Freshservice
Creates a Tweet on behalf of user.
Reply to an existing tweet.
Upload the media to twitter and get the media ID, which can be used in crating tweet.
Allows you to create a Requester in Freshservice for your support domain.
Creates a ticket approval request.
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Explore more automations built by businesses and experts

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your X (Twitter) and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in X (Twitter) triggers actions in Freshservice (or vice versa).
Absolutely. You can customize how X (Twitter) data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.
The data sync between X (Twitter) and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between X (Twitter) and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Twitter is a social media platform that allows users to post and interact with messages known as 'tweets'. It is widely used for sharing news, updates, and engaging in conversations.
Learn MoreIntegrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn More