Connect Ybug and request tracker
Integrate Ybug with request tracker to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Available events for Ybug and request tracker
Supported Triggers & Actions
Everything you can automate between Ybug and request tracker.
When this happensTrigger
No trigger available
Do thisActions
Action is the task that follows automatically within your Ybug integrations.
Initiate a New Ybug Project
Set up a new project in Ybug to gather annotated screenshots, comments, and technical context for bug reporting and website feedback.
List Teams
List teams for the account: return all teams, filter by name, or find a team by ID.
List Project Explorer
Effortlessly search and view your team's projects, including archived ones, using various filters.
Add a New Tag
Create a new tag for organizing and categorizing feedback within your Ybug team.
List all Tags
List all tags for a team or retrieve a specific tag by ID or name.
Remove Website Project
Completely erase a specific website project from your account.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Ybug
Visual bug reporting and website feedback tool that lets teams collect annotated screenshots, comments, and technical context from websites and web apps.
Learn more
About request tracker
Request Tracker (RT) is an open-source, enterprise-grade ticketing system.
Learn moreFrequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Ybug and request tracker accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Ybug and request tracker as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach request tracker. No coding required.
Yes. You can set up a workflow where Ybug triggers actions in request tracker, and a separate workflow where request tracker triggers actions in Ybug. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Ybug and request tracker. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Ybug and request tracker integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
