Connect Yellow.ai and Espo CRM to Build Intelligent Automations

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Yellow.ai

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Espo CRM

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Outbound Template

New Outbound Template

Triggered when a new outbound template is created in Yellow.ai.

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Do thisActions

Action is the task that follows automatically within your Yellow.ai integrations.

Create User

Create User

Creates a new user in the Yellow.ai platform.

Get Outbound Templates

Get Outbound Templates

Get all active Outbound templates associated with a specified bot ID.

Create lead

Create lead

Create a new lead with contact and address details.

Find lead

Find lead

Find a lead by ID and return its details.

Update lead

Update lead

Update a lead's details in Espo CRM.

new lead matches your criteria

new lead matches your criteria

runs when new lead matches your criteria

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Frequently Asked Questions

How do I start an integration between Yellow.ai and Espo CRM?

To start, connect both your Yellow.ai and Espo CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Yellow.ai triggers actions in Espo CRM (or vice versa).

Can we customize how data from Yellow.ai is recorded in Espo CRM?

Absolutely. You can customize how Yellow.ai data is recorded in Espo CRM. This includes choosing which data fields go into which fields of Espo CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Yellow.ai and Espo CRM?

The data sync between Yellow.ai and Espo CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Yellow.ai to Espo CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Yellow.ai and Espo CRM?

Yes, you can set conditional logic to control the flow of data between Yellow.ai and Espo CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Yellow.ai

About Yellow.ai

Yellow.ai is a leading AI-powered platform that specializes in automating customer interactions across various channels. It leverages advanced artificial intelligence to provide seamless and personalized customer experiences, enhancing engagement and satisfaction. The platform is designed to cater to businesses looking to optimize their customer support, marketing, and sales processes through intelligent automation.

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Espo CRM

About Espo CRM

Espo CRM is a versatile customer relationship management platform designed to help businesses manage their customer interactions, sales processes, and marketing efforts efficiently. It offers a range of features including contact management, sales automation, and analytics to enhance customer engagement and drive business growth.

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