
When this happens...
New Marketplace Order Item
New Order Item

Automatically do this!
Create Contact
Create FuseDesk Case
Update Contact
Update FuseDesk Case
Find a Contact
List Case
List Unassigned Emails
List Trashed Emails
List All Reps
List Case Tags
List Active Departments
List Departments
List Archived Departments
List Webhooks
List Chats
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new a new order item is created for an order coming from a marketplace (such as Etsy) or from a manual order.
Triggers when a new customized order is received and print-ready files are generated.
Triggers when a contact is updated in FuseDesk
Triggers when a contact is created in FuseDesk
Triggers when a new FuseDesk case is created.
Triggers when a new FuseDesk case is updated.
Action is the task that follows automatically within your Zakeke integrations.
Retrieve existing an order by ID.
Retrieve an order by code.
Retrieve relevant data about a design.
Retrieve print-ready file with a given file format.
Creates a Contact
Create a new FuseDesk Case

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Zakeke and FuseDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Zakeke triggers actions in FuseDesk (or vice versa).
Absolutely. You can customize how Zakeke data is recorded in FuseDesk. This includes choosing which data fields go into which fields of FuseDesk, setting up custom formats, and filtering out unwanted information.
The data sync between Zakeke and FuseDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zakeke and FuseDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Zakeke is a powerful platform that enables businesses to offer product customization and 3D visualization to their customers. It integrates seamlessly with e-commerce platforms, allowing users to personalize products in real-time, enhancing the shopping experience and boosting sales.
Learn MoreFuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.
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