Connect Zencal and LiveAgent to Build Intelligent Automations

Choose a Trigger

Zencal

When this happens...

Choose an Action

LiveAgent

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Triggers when a new customer is added.

Request a new Trigger for Zencal

Do thisActions

Action is the task that follows automatically within your Zencal integrations.

Get Meeting Topics

Get Meeting Topics

Get a list of meeting topics.

List Customers

List Customers

Get details of all customers.

List Conversations

List Conversations

Get details of all conversations.

Add New Customer

Add New Customer

Add new customer in LiveAgent.

Add Customer to Group

Add Customer to Group

Add a customer to an existing group.

Remove Customer From Group

Remove Customer From Group

Removes customer form a particular group.

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Frequently Asked Questions

How do I start an integration between Zencal and LiveAgent?

To start, connect both your Zencal and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in Zencal triggers actions in LiveAgent (or vice versa).

Can we customize how data from Zencal is recorded in LiveAgent?

Absolutely. You can customize how Zencal data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Zencal and LiveAgent?

The data sync between Zencal and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Zencal to LiveAgent?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Zencal and LiveAgent?

Yes, you can set conditional logic to control the flow of data between Zencal and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Zencal

About Zencal

Zencal is a streamlined scheduling and booking platform designed to simplify appointment management and enhance productivity. Ideal for professionals and businesses, it offers seamless calendar integration and user-friendly features to optimize your scheduling process.

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LiveAgent

About LiveAgent

LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.

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