Integrations ZenCommerce Freshchat Classic
ZenCommerce + Freshchat Classic

Connect ZenCommerce and Freshchat Classic to Build Intelligent Automations

Choose a Trigger

ZenCommerce

When this happens...

Choose an Action

Freshchat Classic

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Order Created

New Order Created

Triggers when a new order is placed in your ZenCommerce store.

Product Updated

Product Updated

Triggers when a product is updated in your ZenCommerce store.

New Customer

New Customer

Trigger's when new customer is created

Customer Updated

Customer Updated

Trigger's when customer is updated

New Product

New Product

Trigger's when new product is added

Order Status Paid

Order Status Paid

Trigger when order status change to paid

Do thisActions

Action is the task that follows automatically within your ZenCommerce integrations.

Get all Customer

Get all Customer

Get an all existing customers.

Get all Products

Get all Products

Get an all existing products.

Get all Orders

Get all Orders

Get an all existing orders

Get all Collections

Get all Collections

Get an all existing collections.

Create a User

Create a User

Add a new user to Freshchat.

Search Users

Search Users

Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.

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Frequently Asked Questions

How do I start an integration between ZenCommerce and Freshchat Classic?

To start, connect both your ZenCommerce and Freshchat Classic accounts to viaSocket. Once connected, you can set up a workflow where an event in ZenCommerce triggers actions in Freshchat Classic (or vice versa).

Can we customize how data from ZenCommerce is recorded in Freshchat Classic?

Absolutely. You can customize how ZenCommerce data is recorded in Freshchat Classic. This includes choosing which data fields go into which fields of Freshchat Classic, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ZenCommerce and Freshchat Classic?

The data sync between ZenCommerce and Freshchat Classic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ZenCommerce to Freshchat Classic?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ZenCommerce and Freshchat Classic?

Yes, you can set conditional logic to control the flow of data between ZenCommerce and Freshchat Classic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ZenCommerce

About ZenCommerce

ZenCommerce is a comprehensive eCommerce platform designed to help businesses create and manage their online stores with ease. It offers a range of features including customizable templates, secure payment gateways, and robust inventory management tools, making it an ideal solution for businesses looking to establish a strong online presence.

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Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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