Connect ZenCommerce and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
New Order Created
Product Updated
New Customer
Customer Updated
New Product
Order Status Paid
Order Updated
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Ready to use ZenCommerce and Zendesk Support automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Order Created
Triggers when a new order is placed in your ZenCommerce store.
Product Updated
Triggers when a product is updated in your ZenCommerce store.
New Customer
Trigger's when new customer is created
Customer Updated
Trigger's when customer is updated
New Product
Trigger's when new product is added
Order Status Paid
Trigger when order status change to paid
Do thisActions
Action is the task that follows automatically within your ZenCommerce integrations.
Get all Customer
Get an all existing customers.
Get all Products
Get an all existing products.
Get all Orders
Get an all existing orders
Get all Collections
Get an all existing collections.
Find a User
Finds an existing user by query
Find an Agent
Finds an existing Agent by query
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Frequently Asked Questions
To start, connect both your ZenCommerce and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in ZenCommerce triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how ZenCommerce data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between ZenCommerce and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ZenCommerce and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About ZenCommerce
ZenCommerce is a comprehensive eCommerce platform designed to help businesses create and manage their online stores with ease. It offers a range of features including customizable templates, secure payment gateways, and robust inventory management tools, making it an ideal solution for businesses looking to establish a strong online presence.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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