
When this happens...
New Product Is Added
New Task Is Created
New Note Is Created
New Lead Created or Updated
New Deal Created or Updated
New Contact Created or Updated

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Process Text
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When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new product is added
Runs when new task is created
Runs when new note is created
Triggers when a lead is added or an existing lead’s details change.
Triggers when a deal is created or updated in Zendesk Sell.
Runs when new contact is created
Action is the task that follows automatically within your Zendesk Sell integrations.
Update a contact's or company's details using their ID or email.
Stop an active sequence enrollment for a lead or contact.
Create a new product in your sales catalog with name, details and pricing so teams can use it in deals and quotes.
Update a product by its ID to change name, price, description, or other attributes.
Create a single lead with contact, company, status, tags and custom fields.
Add a note to a deal, contact, or lead.

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To start, connect both your Zendesk Sell and Lelapa AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Zendesk Sell triggers actions in Lelapa AI (or vice versa).
Absolutely. You can customize how Zendesk Sell data is recorded in Lelapa AI. This includes choosing which data fields go into which fields of Lelapa AI, setting up custom formats, and filtering out unwanted information.
The data sync between Zendesk Sell and Lelapa AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zendesk Sell and Lelapa AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Elevate your sales process with Zendesk Sell, a powerful sales automation and CRM platform designed to help you close deals faster and build stronger customer relationships.
Learn MoreLelapa is an AI-driven platform that leverages artificial intelligence to provide innovative solutions and tools for various applications. It focuses on enhancing productivity and efficiency through advanced AI technologies.
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