Connect Zendesk Support and campaigner to Build Intelligent Automations
Choose a Trigger
When this happens...
New User Created
New Group Created
Ticket Updated
New View Created
New Ticket Is Created
Choose an Action
Automatically do this!
- Request a new Action for campaigner
Enable Integrations or automations with these events of Zendesk Support and campaigner
Enable Integrations or automations with these events of Zendesk Support and campaigner
Triggers
New User Created
Runs when a new user is created in Zendesk Support.
New Group Created
Runs when a new group is created in Zendesk Support.
Ticket Updated
Runs when an existing ticket is updated.
New View Created
Runs when a new view is created in Zendesk Support.
New Ticket Is Created
Runs when ticket is created
Actions
List All Tickets
List all support tickets
Add Comment to Ticket
Adds a comment to an existing ticket.
Add Tags to Ticket
Adds multiple tags to an existing ticket by ticket ID.
Create Or Update Organization
Create or update organization
Create or Update User
Create or update a user
Remove Tags From Ticket
Remove tags from a ticket.
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Frequently Asked Questions
To start, connect both your Zendesk Support and campaigner accounts to viaSocket. Once connected, you can set up a workflow where an event in Zendesk Support triggers actions in campaigner (or vice versa).
Absolutely. You can customize how Zendesk Support data is recorded in campaigner. This includes choosing which data fields go into which fields of campaigner, setting up custom formats, and filtering out unwanted information.
The data sync between Zendesk Support and campaigner typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zendesk Support and campaigner. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn MoreAbout campaigner
Campaigner is a powerful multi-channel marketing platform that has robust features to deliver email and SMS campaigns that help you drive sales.
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