Integrate Zendesk Support with RemOnline to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Asset in RemOnline when New Organization Created or Updated in Zendesk Support
Change Order Status in RemOnline when New Organization Created or Updated in Zendesk Support
Find or Create Asset in RemOnline when New Organization Created or Updated in Zendesk Support
Create a Lead in RemOnline when New Organization Created or Updated in Zendesk Support
Create a Order in RemOnline when New Organization Created or Updated in Zendesk Support
Start from a real workflow other teams are already running.
Zendesk Support
When this happens...
New Organization Created or Updated
New Customer Created or Updated
Tag Added To Customer
New Group Is Created
New Ticket Created or Updated
New View Is Created
New Organization Created
Customer Is Created
Tag Added To Organization
Ticket Is Created
Tag Added To Ticket
Ticket Is Updated in View
RemOnline
Automatically do this!
Create Asset
Change Order Status
Find or Create Asset
Create a Lead
Create a Order
Create a Client
Find or Create Client
Create a Payment
List Tasks
List Inquiry Statuses
List Inquiry Types
List Inquiries
List Estimates
List Order Statuses
List Orders
List Invoice Statuses
List Invoices
List Warehouses
List Postings
List Assets
List Contacts
List Products
List Services
Get Company Settings
Get Locations
List Employees
Get Company Taxes
List Order/Estimate Types
Get Order/Estimate Custom Fields
Add Invoice Comment
Add Lead Comment
Add Order Comment
Add Task Comment
Changing Order Status
Create Asset in RemOnline when New Organization Created or Updated in Zendesk Support
Use this flowChange Order Status in RemOnline when New Organization Created or Updated in Zendesk Support
Use this flowFind or Create Asset in RemOnline when New Organization Created or Updated in Zendesk Support
Use this flowCreate a Lead in RemOnline when New Organization Created or Updated in Zendesk Support
Use this flowCreate a Order in RemOnline when New Organization Created or Updated in Zendesk Support
Use this flowCreate a Client in RemOnline when New Organization Created or Updated in Zendesk Support
Use this flowFind or Create Client in RemOnline when New Organization Created or Updated in Zendesk Support
Use this flowCreate a Payment in RemOnline when New Organization Created or Updated in Zendesk Support
Use this flowList Tasks in Remonline when New Organization Created or Updated in Zendesk Support
Use this flowList Inquiry Statuses from RemOnline when New Organization Created or Updated in Zendesk Support
Use this flowEverything you can automate between Zendesk Support and RemOnline.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when organization changes
Runs when a new user is created in Zendesk Support.
Runs when tag is added to Customer
Runs when new group is created
Runs when an existing Ticket Created or Updated
Runs when new view is created
Action is the task that follows automatically within your Zendesk Support integrations.
Get all support tickets
Adds a comment to an existing ticket.
Adds multiple tags to an existing ticket by ticket ID.
Create or update organization
Create or update a Customer
Remove tags from a ticket.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn moreRemOnline is a versatile, web-based platform designed to optimize and simplify various business operations. It provides powerful tools for managing customer relationships, tracking inventory, and overseeing sales processes, making it an ideal solution for businesses across different industries. Whether you're in retail, service-oriented sectors, or any field that requires efficient operations management, RemOnline offers a seamless approach to improving workflow, boosting productivity, and enhancing customer satisfaction. With its user-friendly interface and comprehensive features, the platform enables businesses to manage tasks more effectively and scale their operations with ease.
Learn moreSign up for a free viaSocket account, then authorize both your Zendesk Support and RemOnline accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Zendesk Support and RemOnline as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach RemOnline. No coding required.
Yes. You can set up a workflow where Zendesk Support triggers actions in RemOnline, and a separate workflow where RemOnline triggers actions in Zendesk Support. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Zendesk Support and RemOnline. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Zendesk Support and RemOnline integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.