Connect Zendesk Support and Teamwork
Integrate Zendesk Support with Teamwork to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Company in Teamwork when New Organization Created or Updated in Zendesk Support
Create Project in Teamwork when New Organization Created or Updated in Zendesk Support
Create User in Teamwork when New Organization Created or Updated in Zendesk Support
Create Task List in Teamwork when New Organization Created or Updated in Zendesk Support
Create Link Category in Teamwork when New Organization Created or Updated in Zendesk Support
Popular Zendesk Support + Teamwork flows
Start from a real workflow other teams are already running.
Choose a trigger
Zendesk Support
When this happens...
New Organization Created or Updated
New Customer Created or Updated
Tag Added To Customer
New Group Is Created
New Ticket Created or Updated
New View Is Created
New Organization Created
Customer Is Created
Tag Added To Organization
Ticket Is Created
Tag Added To Ticket
Ticket Is Updated in View
Choose an action
Teamwork
Automatically do this!
Create Company
Create Project
Create User
Create Task
Create Task List
Create Link Category
Create Message Category
Create Calendar Event Type
Create File Category
Create Message Reply
Create Task Comment
Create Project Documentation
Add User to Project
Create Notebook Category
Create Project Category
Log Time to Task
Create File Comment
Create Link Comment
Create Message
Create Notebook Comment
Mark Task Complete
Create Milestone Comment
Create Calendar Event
Create Expense
Create Invoice
List All Projects
Find Forms
List All Time Entries
Find People
Find Workflows
Find Tasks
Find Companies
Find Tasklists
Find Files
Find Links
Find Messages
Find Milestones
Find Project Documentation
Find Calendar Event
Create Link
Create Company in Teamwork when New Organization Created or Updated in Zendesk Support
Use this flowCreate Project in Teamwork when New Organization Created or Updated in Zendesk Support
Use this flowCreate User in Teamwork when New Organization Created or Updated in Zendesk Support
Use this flowCreate Task List in Teamwork when New Organization Created or Updated in Zendesk Support
Use this flowCreate Link Category in Teamwork when New Organization Created or Updated in Zendesk Support
Use this flowCreate Message Category in Teamwork when New Organization Created or Updated in Zendesk Support
Use this flowCreate Calendar Event Type in Teamwork when New Organization Created or Updated in Zendesk Support
Use this flowCreate File Category in Teamwork when New Organization Created or Updated in Zendesk Support
Use this flowCreate Message Reply in Teamwork when New Organization Created or Updated in Zendesk Support
Use this flowCreate Task Comment in Teamwork when New Organization Created or Updated in Zendesk Support
Use this flowSupported Triggers & Actions
Everything you can automate between Zendesk Support and Teamwork.
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization Created or Updated
Runs when organization changes
New Customer Created or Updated
Runs when a new user is created in Zendesk Support.
Tag Added To Customer
Runs when tag is added to Customer
New Group Is Created
Runs when new group is created
New Ticket Created or Updated
Runs when an existing Ticket Created or Updated
New View Is Created
Runs when new view is created
Do thisActions
Action is the task that follows automatically within your Zendesk Support integrations.
List All Tickets
Get all support tickets
Add Comment to Ticket
Adds a comment to an existing ticket.
Add Tags to Ticket
Adds multiple tags to an existing ticket by ticket ID.
Create Or Update Organization
Create or update organization
Create or Update Customer
Create or update a Customer
Remove Tags From Ticket
Remove tags from a ticket.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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About Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn moreSimilar apps
About Teamwork
Teamwork is a comprehensive project management and team collaboration platform designed to help businesses streamline their workflows, manage tasks, and enhance productivity. It offers a suite of tools for project planning, time tracking, and communication, making it ideal for teams looking to improve efficiency and collaboration.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Zendesk Support and Teamwork accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Zendesk Support and Teamwork as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Teamwork. No coding required.
Yes. You can set up a workflow where Zendesk Support triggers actions in Teamwork, and a separate workflow where Teamwork triggers actions in Zendesk Support. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Zendesk Support and Teamwork. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Zendesk Support and Teamwork integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
