
When this happens...
New Organization Created or Updated
New Customer Created or Updated
Tag Added To Customer
New Group Is Created
New Ticket Created or Updated
New View Created
New Organization Created
Customer Is Created
Tag Added To Organization

Automatically do this!
Create a Client
Create a Project
Create a Tag
Create a Task
Create a Time Entry
Start Time Entry
Stop a Time Entry
Find User By Email
Create Group
Add project member
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When this happensTriggers
A trigger is an event that starts a workflow.
Runs when organization changes
Runs when a new user is created in Zendesk Support.
Runs when tag is added to Customer
Runs when new group is created
Runs when an existing Ticket Created or Updated
Runs when a new view is created in Zendesk Support.
Action is the task that follows automatically within your Zendesk Support integrations.
List all support tickets
Adds a comment to an existing ticket.
Adds multiple tags to an existing ticket by ticket ID.
Create or update organization
Create or update a Customer
Remove tags from a ticket.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Zendesk Support and Toggl Track accounts to viaSocket. Once connected, you can set up a workflow where an event in Zendesk Support triggers actions in Toggl Track (or vice versa).
Absolutely. You can customize how Zendesk Support data is recorded in Toggl Track. This includes choosing which data fields go into which fields of Toggl Track, setting up custom formats, and filtering out unwanted information.
The data sync between Zendesk Support and Toggl Track typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zendesk Support and Toggl Track. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn MoreToggl Track is a time tracking tool designed to help individuals and teams measure and manage their work hours effectively. It offers features like time tracking, reporting, and project management across web, desktop, and mobile platforms.
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