
When this happens...
New Organization Created or Updated
New Customer Created or Updated
Tag Added To Customer
New Group Is Created
New Ticket Created or Updated
New View Is Created
New Organization Created
Customer Is Created
Tag Added To Organization
Ticket Is Created
Tag Added To Ticket
Ticket Is Updated in View

Automatically do this!
Create Contact
Get Final Signed Document
Send Reminder
Find and Download Document
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when organization changes
Runs when a new user is created in Zendesk Support.
Runs when tag is added to Customer
Runs when new group is created
Runs when an existing Ticket Created or Updated
Runs when new view is created
Action is the task that follows automatically within your Zendesk Support integrations.
Get all support tickets
Adds a comment to an existing ticket.
Adds multiple tags to an existing ticket by ticket ID.
Create or update organization
Create or update a Customer
Remove tags from a ticket.

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To start, connect both your Zendesk Support and Xodo Sign accounts to viaSocket. Once connected, you can set up a workflow where an event in Zendesk Support triggers actions in Xodo Sign (or vice versa).
Absolutely. You can customize how Zendesk Support data is recorded in Xodo Sign. This includes choosing which data fields go into which fields of Xodo Sign, setting up custom formats, and filtering out unwanted information.
The data sync between Zendesk Support and Xodo Sign typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zendesk Support and Xodo Sign. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn MoreXodo Sign by Apryse is an electronic signature software platform that lets you sign, edit and send documents in one place. Xodo Sign helps businesses of every size replace printing, scanning, and mailing with fast, legally binding digital signatures and built-in document editing tools that save time, cut costs, and keep work secure.
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