Connect zenduty and Autotask to Build Intelligent Automations

Choose a Trigger

zenduty

When this happens...

Choose an Action

Autotask

Automatically do this!

Enable Integrations or automations with these events of zenduty and Autotask

Enable Integrations or automations with these events of zenduty and Autotask

Actions

Create Team

Create Team

Creates a Team.

Update  Team

Update Team

Update an existing team.

Create Tag

Create Tag

Create a tag.

Create Custom Role

Create Custom Role

Creates a custom role.

Update Custom Role

Update Custom Role

Update an existing custom role.

Create Global  Router

Create Global Router

Creates a global router.

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Frequently Asked Questions

How do I start an integration between zenduty and Autotask?

To start, connect both your zenduty and Autotask accounts to viaSocket. Once connected, you can set up a workflow where an event in zenduty triggers actions in Autotask (or vice versa).

Can we customize how data from zenduty is recorded in Autotask?

Absolutely. You can customize how zenduty data is recorded in Autotask. This includes choosing which data fields go into which fields of Autotask, setting up custom formats, and filtering out unwanted information.

How often does the data sync between zenduty and Autotask?

The data sync between zenduty and Autotask typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from zenduty to Autotask?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between zenduty and Autotask?

Yes, you can set conditional logic to control the flow of data between zenduty and Autotask. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

zenduty

About zenduty

Zenduty is an incident management platform designed to help teams respond to critical issues faster and more efficiently. It provides real-time alerts, on-call scheduling, and incident tracking to ensure that your team can quickly address and resolve any problems that arise. With Zenduty, you can streamline your incident response process and improve your team's overall productivity.

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Autotask

About Autotask

Autotask provides an IT business management solution that combines service desk, CRM, projects, time and expense, billing and more.

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