Connect zenduty and EKM to Build Intelligent Automations

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EKM

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Trigger activates whenever a new customer is added.

New Order

New Order

Trigger when new order is created in your account.

New Product

New Product

Trigger when new product is created in your account.

Update Order with Status

Update Order with Status

Trigger when order is updated and matched to given order status.

New Order Status

New Order Status

Trigger when new order status is created in your account.

New Order With Status

New Order With Status

Trigger when new order is added that match to the given order status.

Do thisActions

Action is the task that follows automatically within your zenduty integrations.

Create Team

Create Team

Creates a Team.

Update  Team

Update Team

Update an existing team.

Create Tag

Create Tag

Create a tag.

Create Custom Role

Create Custom Role

Creates a custom role.

Update Custom Role

Update Custom Role

Update an existing custom role.

Create Global  Router

Create Global Router

Creates a global router.

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Frequently Asked Questions

How do I start an integration between zenduty and EKM?

To start, connect both your zenduty and EKM accounts to viaSocket. Once connected, you can set up a workflow where an event in zenduty triggers actions in EKM (or vice versa).

Can we customize how data from zenduty is recorded in EKM?

Absolutely. You can customize how zenduty data is recorded in EKM. This includes choosing which data fields go into which fields of EKM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between zenduty and EKM?

The data sync between zenduty and EKM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from zenduty to EKM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between zenduty and EKM?

Yes, you can set conditional logic to control the flow of data between zenduty and EKM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

zenduty

About zenduty

Zenduty is an incident management platform designed to help teams respond to critical issues faster and more efficiently. It provides real-time alerts, on-call scheduling, and incident tracking to ensure that your team can quickly address and resolve any problems that arise. With Zenduty, you can streamline your incident response process and improve your team's overall productivity.

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EKM

About EKM

EKM is an eCommerce provider based in the UK that helps you sell online.

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