Connect zenduty and Startel CMC to Build Intelligent Automations
Enable Integrations or automations with these events of zenduty and Startel CMC
Enable Integrations or automations with these events of zenduty and Startel CMC
Actions
Create Team
Creates a Team.
Update Team
Update an existing team.
Create Tag
Create a tag.
Create Custom Role
Creates a custom role.
Update Custom Role
Update an existing custom role.
Create Global Router
Creates a global router.
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Frequently Asked Questions
To start, connect both your zenduty and Startel CMC accounts to viaSocket. Once connected, you can set up a workflow where an event in zenduty triggers actions in Startel CMC (or vice versa).
Absolutely. You can customize how zenduty data is recorded in Startel CMC. This includes choosing which data fields go into which fields of Startel CMC, setting up custom formats, and filtering out unwanted information.
The data sync between zenduty and Startel CMC typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between zenduty and Startel CMC. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About zenduty
Zenduty is an incident management platform designed to help teams respond to critical issues faster and more efficiently. It provides real-time alerts, on-call scheduling, and incident tracking to ensure that your team can quickly address and resolve any problems that arise. With Zenduty, you can streamline your incident response process and improve your team's overall productivity.
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About Startel CMC
The Startel CMC is a best-in-class contact management system for contact centers and telephone answering services.
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