Connect zenduty and Tawk.to to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for zenduty
Choose an Action
Automatically do this!
Create New Site
Retrieve Property Details
Add New Widget
Ready to use zenduty and Tawk.to automations
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- text is aiReplytoCommentSend a Private ReplyAdd Step
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- Send for Approval acceptCreate Entry of expensesAdd Step
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Chat Started
Triggers when a visitor starts a new chat on the selected Tawk.to property.
Chat Ended
Ends an active Tawk.to chat session for the selected property.
Chat Transcript Created
Triggered when a new chat transcript is created for the selected Tawk.to property.
Chat Ticket Created
Create a support ticket in tawk.to for a chat on the selected property.
Do thisActions
Action is the task that follows automatically within your zenduty integrations.
Create Team
Creates a Team.
Update Team
Update an existing team.
Create Tag
Create a tag.
Create Custom Role
Creates a custom role.
Update Custom Role
Update an existing custom role.
Create Global Router
Creates a global router.
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Frequently Asked Questions
To start, connect both your zenduty and Tawk.to accounts to viaSocket. Once connected, you can set up a workflow where an event in zenduty triggers actions in Tawk.to (or vice versa).
Absolutely. You can customize how zenduty data is recorded in Tawk.to. This includes choosing which data fields go into which fields of Tawk.to, setting up custom formats, and filtering out unwanted information.
The data sync between zenduty and Tawk.to typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between zenduty and Tawk.to. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About zenduty
Zenduty is an incident management platform designed to help teams respond to critical issues faster and more efficiently. It provides real-time alerts, on-call scheduling, and incident tracking to ensure that your team can quickly address and resolve any problems that arise. With Zenduty, you can streamline your incident response process and improve your team's overall productivity.
Learn MoreAbout Tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
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