Connect Zoho Backstage and Freshchat Classic to Build Intelligent Automations
Choose a Trigger
When this happens...
New Event
New Attendee
New Checkin
New Order
Choose an Action
Automatically do this!
Create a User
Search Users
Create a conversation
Search User
Ready to use Zoho Backstage and Freshchat Classic automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Event
Trigger when new event created.
New Attendee
Triggers when a new attendee is added.
New Checkin
Triggers when an attendee is checked in.
New Order
Trigger when new order is created
Do thisActions
Action is the task that follows automatically within your Zoho Backstage integrations.
Get Attendee Details
Get attendee details by unique id.
Create Offline Order
Creates an order in offline mode
Create a User
Add a new user to Freshchat.
Search Users
Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.
Create a conversation
Creates a new conversation.
Search User
Search a user.
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Frequently Asked Questions
To start, connect both your Zoho Backstage and Freshchat Classic accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoho Backstage triggers actions in Freshchat Classic (or vice versa).
Absolutely. You can customize how Zoho Backstage data is recorded in Freshchat Classic. This includes choosing which data fields go into which fields of Freshchat Classic, setting up custom formats, and filtering out unwanted information.
The data sync between Zoho Backstage and Freshchat Classic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zoho Backstage and Freshchat Classic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Zoho Backstage
Zoho Backstage is an enterprise event management tool to help you create memorable event experiences.
Learn MoreAbout Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
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