Connect Zoho Backstage and LiveAgent to Build Intelligent Automations
Choose a Trigger
When this happens...
New Event
New Attendee
New Checkin
New Order
Choose an Action
Automatically do this!
List Customers
List Conversations
Add New Customer
Add Customer to Group
Remove Customer From Group
List Companies
List Customers Groups
List Departments
List Knowledgebases
List Tags
List Widgets
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Event
Trigger when new event created.
New Attendee
Triggers when a new attendee is added.
New Checkin
Triggers when an attendee is checked in.
New Order
Trigger when new order is created
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your Zoho Backstage integrations.
Get Attendee Details
Get attendee details by unique id.
Create Offline Order
Creates an order in offline mode
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
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Frequently Asked Questions
To start, connect both your Zoho Backstage and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoho Backstage triggers actions in LiveAgent (or vice versa).
Absolutely. You can customize how Zoho Backstage data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.
The data sync between Zoho Backstage and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zoho Backstage and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Zoho Backstage
Zoho Backstage is an enterprise event management tool to help you create memorable event experiences.
Learn MoreAbout LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
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