IntegrationsZoho ConnectZendesk Support
Zoho Connect + Zendesk Support

Connect Zoho Connect and Zendesk Support to Build Intelligent Automations

Choose a Trigger

Zoho Connect

When this happens...

Choose an Action

Zendesk Support

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Announcement

New Announcement

Triggers when a new Announcement is added.

New Status

New Status

Triggers when a new status is added.

New Organization

New Organization

Triggers when a new organization is created.

New User

New User

Triggers when a new user is created.

New Group

New Group

Triggers when a new group is created.

Updated Ticket

Updated Ticket

Triggers when an existing ticket is updated.

Do thisActions

Action is the task that follows automatically within your Zoho Connect integrations.

Add Member to Group

Add Member to Group

Adds user to a group (invite and add, if the user is not a member of the network).

Create Private Task

Create Private Task

Adds a private task.

Create Task in Board

Create Task in Board

Adds a new task in a specific board.

Create Status

Create Status

Adds a new status in a specific group.

Invite User to Network

Invite User to Network

Sends an invite to the user to join your network.

Create Event

Create Event

Adds a new event in a specific group.

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Frequently Asked Questions

How do I start an integration between Zoho Connect and Zendesk Support?

To start, connect both your Zoho Connect and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoho Connect triggers actions in Zendesk Support (or vice versa).

Can we customize how data from Zoho Connect is recorded in Zendesk Support?

Absolutely. You can customize how Zoho Connect data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Zoho Connect and Zendesk Support?

The data sync between Zoho Connect and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Zoho Connect to Zendesk Support?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Zoho Connect and Zendesk Support?

Yes, you can set conditional logic to control the flow of data between Zoho Connect and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Zoho Connect

About Zoho Connect

From ideas to execution, Zoho Connect is your organization's private social network that redefines the way your employees and teams share information and collaborate with each other.

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Zendesk Support

About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

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