Integrate Zoho CRM with Backlog to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Zoho CRM
When this happens...
New Lead
New Contact
New Account
New Deals
New Task
New or Updated Lead
Backlog
Automatically do this!
Get all Activities
Get Space Logo
Get Space Notification
Get Space Disk Usage
Get all Projects
Get all Notifications
List all Teams
Get Space Licence
Get List of Recently Viewed Issues
List all Groups
List all Documents
List all Issues
List all User
Get all Activities from Backlog when New Lead in Zoho-crm
Use this flowGet Space Logo from Backlog when New Lead in Zoho-crm
Use this flowGet Space Notification from Backlog when New Lead in Zoho-crm
Use this flowGet Space Disk Usage in Backlog when New Lead in Zoho-crm
Use this flowGet all Projects from Backlog when New Lead in Zoho-crm
Use this flowGet all Notifications from Backlog when New Lead in Zoho-crm
Use this flowList all Teams from Backlog when New Lead in Zoho-crm
Use this flowGet Space Licence from Backlog when New Lead in Zoho-crm
Use this flowGet List of Recently Viewed Issues from Backlog when New Lead in Zoho-crm
Use this flowList all Groups from Backlog when New Lead in Zoho-crm
Use this flowEverything you can automate between Zoho CRM and Backlog.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new lead is created.
Triggers when a new contact is created.
Triggers when a new account is created.
Triggers when a new deal is created.
Triggers when a new task is created.
Triggers when a lead is created or updated in Zoho CRM since the last schedule run.
Action is the task that follows automatically within your Zoho CRM integrations.
Update an existing lead by Email, Mobile and ID.
Create a note in the selected module
Creates a new lead
Searchs Lead by Mobile Number
Updates an existing note associated with a specific Lead
Attach tags to existing leads by lead ID, email, or mobile number; optionally replace existing tags.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Zoho CRM is an AI-powered customer relationship management platform that helps businesses manage leads, contacts, deals, customer interactions, sales automation, forecasting, and analytics in one place.
Learn moreBacklog is a comprehensive project management and collaboration tool designed to help teams organize their work, track progress, and collaborate effectively. It offers features such as task management, bug tracking, version control, and Gantt charts to streamline project workflows.
Learn moreSign up for a free viaSocket account, then authorize both your Zoho CRM and Backlog accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Zoho CRM and Backlog as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Backlog. No coding required.
Yes. You can set up a workflow where Zoho CRM triggers actions in Backlog, and a separate workflow where Backlog triggers actions in Zoho CRM. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Zoho CRM and Backlog. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Zoho CRM and Backlog integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.