Integrate Zoho Desk with Delighted to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Email Survey in Delighted when Contact Updated in Zoho-desk
Add Person in Delighted when Contact Updated in Zoho-desk
Add Response in Delighted when Contact Updated in Zoho-desk
Remove peroson from email autopilot in Delighted when Contact Updated in Zoho-desk
Add person to email autopilot in Delighted when Contact Updated in Zoho-desk
Start from a real workflow other teams are already running.
Zoho Desk
When this happens...
Contact Updated
New Task
Task Updated
New Account
New Agent
New Attachment
New Comment
New Contact
New Status Change
New Ticket
Updated Ticket
New Article
Agent Updated
Delighted
Automatically do this!
Get Response Metrics
List people in Autopilot
Getting Autopilot configuration
Find a person
Unsubscribe Person
Send Email Survey
Send SMS Survey
Add Person
Add Response
Remove peroson from email autopilot
Add person to email autopilot
Find Person
Send Email Survey in Delighted when Contact Updated in Zoho-desk
Use this flowAdd Person in Delighted when Contact Updated in Zoho-desk
Use this flowAdd Response in Delighted when Contact Updated in Zoho-desk
Use this flowRemove peroson from email autopilot in Delighted when Contact Updated in Zoho-desk
Use this flowAdd person to email autopilot in Delighted when Contact Updated in Zoho-desk
Use this flowSend Email Survey in Delighted when New Task in Zoho-desk
Use this flowAdd Person in Delighted when New Task in Zoho-desk
Use this flowAdd Response in Delighted when New Task in Zoho-desk
Use this flowRemove peroson from email autopilot in Delighted when New Task in Zoho-desk
Use this flowAdd person to email autopilot in Delighted when New Task in Zoho-desk
Use this flowEverything you can automate between Zoho Desk and Delighted.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a contact's details are updated.
Triggers when a new task is created in Zoho Desk.
Triggers when an existing task is updated.
Trigger when new account is created
Trigger when new agent is created
Trigger when new attachment is added to a ticket in selected organization
Action is the task that follows automatically within your Zoho Desk integrations.
Updates information for an existing contact.
Find a contact by its email.
Search Ticket by ticket number
Add attachment to a ticket
Add a comment to a ticket
Creates a new accounts

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Zoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.
Learn moreDelighted is a customer feedback platform that helps businesses gather and analyze customer satisfaction data through surveys and other feedback mechanisms.
Learn moreSign up for a free viaSocket account, then authorize both your Zoho Desk and Delighted accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Zoho Desk and Delighted as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Delighted. No coding required.
Yes. You can set up a workflow where Zoho Desk triggers actions in Delighted, and a separate workflow where Delighted triggers actions in Zoho Desk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Zoho Desk and Delighted. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Zoho Desk and Delighted integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.