
When this happens...

Automatically do this!
Create Customer
Create Product
Update Product
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new customer is created.
Trigger when new order is created in your account.
Trigger when new product is created in your account.
Action is the task that follows automatically within your Zoho SalesIQ integrations.
Retrieve details of a chat by its ID.
Retrieve all the chats of a conversion.
Retrieve messages from a specific chat by chat ID.
Get a list of visitors and their details from Zoho SalesIQ using a View ID.
Add a new customer to the EKM account.
Add a new Product to the EKM account.

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To start, connect both your Zoho SalesIQ and EKM accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoho SalesIQ triggers actions in EKM (or vice versa).
Absolutely. You can customize how Zoho SalesIQ data is recorded in EKM. This includes choosing which data fields go into which fields of EKM, setting up custom formats, and filtering out unwanted information.
The data sync between Zoho SalesIQ and EKM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zoho SalesIQ and EKM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Zoho SalesIQ is a powerful live chat and visitor tracking software designed to enhance customer engagement and boost sales. It provides real-time insights into visitor behavior, enabling businesses to offer personalized support and improve conversion rates.
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