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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new ticket is created.
New Customer
Triggers when a new customer is added.
Customer Updated
Triggers when a customer's details are updated.
New Note on Ticket
Triggers when a new note is added to a ticket.
Ticket Assigned
Triggers when a ticket is assigned to a team member.
Ticket Unassigned
Ticket Unassigned
Do thisActions
Action is the task that follows automatically within your Zoho Vault integrations.
Create Chamber
Create a chamber to store and share passwords and secrets.
Create User Group
Create a new user group and add members.
Get User Group Details
Retrieve details for a specific user group.
Update User group
Update a user group's name, description, and members.
Get Folder Details
Get details for a specific Vault folder by its folder ID
Update Folder
Update a folder's name and description in Zoho Vault
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Frequently Asked Questions
To start, connect both your Zoho Vault and Teamwork Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoho Vault triggers actions in Teamwork Desk (or vice versa).
Absolutely. You can customize how Zoho Vault data is recorded in Teamwork Desk. This includes choosing which data fields go into which fields of Teamwork Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Zoho Vault and Teamwork Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zoho Vault and Teamwork Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Zoho Vault
Zoho Vault is a secure online password manager for teams and individuals, designed to store, share, and manage passwords and sensitive information safely. It offers robust encryption and seamless integration with other Zoho applications, ensuring your data is protected and easily accessible.
Learn MoreAbout Teamwork Desk
Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
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