Connect Zoho Writer and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
New Document
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Ready to use Zoho Writer and Zendesk Support automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Document
Triggers when a new document is created.
New Organization
Trigger when new ogranization created
New User
Triggers when a new user is created.
New Group
Triggers when a new group is created.
Updated Ticket
Triggers when an existing ticket is updated.
New View
Triggers when a new view is created.
Do thisActions
Action is the task that follows automatically within your Zoho Writer integrations.
Upload Document With URL
Uploads a new document with the given URL.
Upload Document With Text
Uploads a document file.
Merge and Store
Merges a document and store in a prticular folder in Zoho Workdrive.
Merge and Send via Webhook
Merges a document and send it via webhook.
Merge and Send Mail
Merge the document with the given data and send mail.
Find a User
Finds an existing user by query
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Frequently Asked Questions
To start, connect both your Zoho Writer and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoho Writer triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Zoho Writer data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Zoho Writer and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zoho Writer and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Zoho Writer
Zoho Writer is a powerful online word processor that allows you to create, edit, and collaborate on documents seamlessly. With a range of features including real-time collaboration, advanced formatting options, and cloud storage integration, Zoho Writer is designed to enhance your document creation and management experience.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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