Connect Zoho Catalyst and Freshservice to Build Intelligent Automations
Enable Integrations or automations with these events of Zoho Catalyst and Freshservice
Enable Integrations or automations with these events of Zoho Catalyst and Freshservice
Actions
Delete project
Delete a project in Zoho Catalyst.
Search Project
Get details for a Zoho Catalyst project
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
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Frequently Asked Questions
To start, connect both your Zoho Catalyst and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoho Catalyst triggers actions in Freshservice (or vice versa).
Absolutely. You can customize how Zoho Catalyst data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.
The data sync between Zoho Catalyst and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zoho Catalyst and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Zoho Catalyst
Zoho Catalyst is a powerful serverless platform that enables developers to build and deploy scalable applications effortlessly. With a suite of tools and services, it streamlines the development process, allowing for rapid innovation and deployment.
Learn MoreAbout Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
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