Connect Zonka Feedback and Startel CMC to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Zonka Feedback
Choose an Action
Automatically do this!
- Request a new Action for Startel CMC
Enable Integrations or automations with these events of Zonka Feedback and Startel CMC
Enable Integrations or automations with these events of Zonka Feedback and Startel CMC
Actions
Send Email Survey
Sends an Email Survey to the recipients you select.
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Frequently Asked Questions
To start, connect both your Zonka Feedback and Startel CMC accounts to viaSocket. Once connected, you can set up a workflow where an event in Zonka Feedback triggers actions in Startel CMC (or vice versa).
Absolutely. You can customize how Zonka Feedback data is recorded in Startel CMC. This includes choosing which data fields go into which fields of Startel CMC, setting up custom formats, and filtering out unwanted information.
The data sync between Zonka Feedback and Startel CMC typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zonka Feedback and Startel CMC. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Zonka Feedback
Zonka Feedback is a multi-channel customer feedback management and survey app on iPad & Android Tablets, Web, Emails & SMS.
Learn MoreAbout Startel CMC
The Startel CMC is a best-in-class contact management system for contact centers and telephone answering services.
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