
When this happens...

Automatically do this!
Create Channel
Create Idea
Create Message
Create Project
Create Task
Create Comment on Task
Delete Task
Update Task
Find Channel
Find Project
Find Task
Find Workspace
List Workspaces
List Teams
List Users
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new idea is posted on a specific channel.
Triggers when a new message is posted on a specific channel.
Triggers when a new comment is posted to a specific task.
Action is the task that follows automatically within your Zonka Feedback integrations.
Sends an Email Survey to the recipients you select.
Creates a channel in a workspace you select.
Posts an idea on a channel you select.
Posts a message on a channel you select.
Creates a project in a workspace you select.
Creates a task in a project you select.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Zonka Feedback and Swit accounts to viaSocket. Once connected, you can set up a workflow where an event in Zonka Feedback triggers actions in Swit (or vice versa).
Absolutely. You can customize how Zonka Feedback data is recorded in Swit. This includes choosing which data fields go into which fields of Swit, setting up custom formats, and filtering out unwanted information.
The data sync between Zonka Feedback and Swit typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zonka Feedback and Swit. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Zonka Feedback is a multi-channel customer feedback management and survey app on iPad & Android Tablets, Web, Emails & SMS.
Learn MoreSwit is one work suite for Chat and Project Management. With Swit, you can replace other team collaboration tools.
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