Integrations Zoom Medallia Agent Connect
Zoom + Medallia Agent Connect

Connect Zoom and Medallia Agent Connect to Build Intelligent Automations

Choose a Trigger

Zoom

When this happens...

Choose an Action

Medallia Agent Connect

Automatically do this!

Enable Integrations or automations with these events of Zoom and Medallia Agent Connect

Enable Integrations or automations with these events of Zoom and Medallia Agent Connect

Triggers

New Meeting

New Meeting

Triggers when a new Zoom meeting is created.

New Meeting Registrant

New Meeting Registrant

Triggers when a new registrant is added to a meeting.

Request a new Trigger for Zoom

Actions

Create a Meeting

Create a Meeting

Creates a meeting for a user

Get a Meeting

Get a Meeting

Returns the details of the meeting by meeting ID

List Meetings

List Meetings

List all upcoming meetings

Update a Meeting

Update a Meeting

Updates a meeting details by meeting id

Delete a Meeting

Delete a Meeting

Deletes a meeting

Add a meeting registrant

Add a meeting registrant

Registers an attendee for a specified Zoom meeting and returns the registration confirmation.

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Frequently Asked Questions

How do I start an integration between Zoom and Medallia Agent Connect?

To start, connect both your Zoom and Medallia Agent Connect accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoom triggers actions in Medallia Agent Connect (or vice versa).

Can we customize how data from Zoom is recorded in Medallia Agent Connect?

Absolutely. You can customize how Zoom data is recorded in Medallia Agent Connect. This includes choosing which data fields go into which fields of Medallia Agent Connect, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Zoom and Medallia Agent Connect?

The data sync between Zoom and Medallia Agent Connect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Zoom to Medallia Agent Connect?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Zoom and Medallia Agent Connect?

Yes, you can set conditional logic to control the flow of data between Zoom and Medallia Agent Connect. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Zoom

About Zoom

Zoom is a cloud-based video conferencing service you can use to virtually meet with others - either by video or audio-only or both, all while conducting live chats - and it lets you record those sessions to view later.

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Medallia Agent Connect

About Medallia Agent Connect

Medallia Agent Connect is a software platform built to empower customer service agents, make them happier in their jobs, and help with their career development.

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