Auto-send an Instagram DM link when someone comments 'DM' (and alert other comments in Slack)

Automatically send a link via Instagram DM when a user comments “DM,” and post a Slack alert for any other comments—so you reply faster without manual checks.

Apps used

Created by Abhijeet Singh

Installed by 16 users

When
Default app icon
Instagram for Business
Instant Trigger
Do
IF
    • dm
      Workflow step icon
      Send links in DM
      Workflow step icon
      Reply with check link in DM
      Add Step
    • ifcbybPlMwxI
      Workflow step icon
      Notify team in Slack
      Add Step
Continue from here

Auto-send an Instagram DM link when someone comments 'DM' (and alert other comments in Slack)

Auto-send an Instagram DM link when someone comments 'DM'

Introduction

Turn Instagram comments into instant replies. When someone types “DM,” they get your link in their inbox—everyone else triggers a Slack alert so your team can follow up fast. ✅

Trigger Event

When a new comment is posted on any Instagram Business post or reel.

Actions

  • If the comment text is exactly “DM”:

    • Send a direct message on Instagram to that commenter with your link (e.g., product page, signup, or offer).
    • Post a quick public reply under their comment like “Check your DM,” so they know where to look.
  • Otherwise (any comment that isn’t “DM”):

    • Notify your selected Slack channel with the comment text, who commented, and which post it’s on—so your team can review and respond.

Benefits

  • Save time by automating DMs for common requests
  • Faster responses increase conversions and customer satisfaction
  • Keep the thread tidy with a short public reply
  • Centralize non-DM comments in Slack for team follow-up
  • Reduce copy-paste work and missed comments

Can't find the right template?

Start with AI

Frequently Asked Questions

What does this template do and who is it for?

This template automates a specific workflow by connecting multiple apps and removing manual steps. It’s useful for anyone who wants to save time, reduce errors, and streamline repetitive tasks using automation.

Do I need technical knowledge to use this template?

No. You can install and customize this template without writing any code. Everything is done through simple configuration.

Which apps are required, and can I customize or extend the workflow?

Only the apps shown on the template page are required. You can customize messages, add or remove steps, apply conditions, connect more apps, and add extra actions like notifications, data updates, or triggering other automations.

Is this template suitable for real business use and multiple use cases?

Yes. Once configured, it can be used for live workflows and production systems. You can also duplicate the template and customize it for different teams or processes.

How long does setup take, and can I manage the workflow later?

Most templates can be set up in just a few minutes. You can pause, edit, duplicate, or delete the workflow anytime.

Do I need a paid plan, and where can I get help if needed?

You can start with the free plan; limits depend on your viaSocket plan and usage. If you need help, you can contact viaSocket support, check the Knowledge Base, or book a demo.