Connect 2Chat and InvGate Service Desk to Build Intelligent Automations

To start, connect both your 2Chat and InvGate Service Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in 2Chat triggers actions in InvGate Service Desk (or vice versa).

Absolutely. You can customize how 2Chat data is recorded in InvGate Service Desk. This includes choosing which data fields go into which fields of InvGate Service Desk, setting up custom formats, and filtering out unwanted information.

The data sync between 2Chat and InvGate Service Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.