Connect 360dialog and Uservoice to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between 360dialog and Uservoice?

To start, connect both your 360dialog and Uservoice accounts to viaSocket. Once connected, you can set up a workflow where an event in 360dialog triggers actions in Uservoice (or vice versa).

Can we customize how data from 360dialog is recorded in Uservoice?

Absolutely. You can customize how 360dialog data is recorded in Uservoice. This includes choosing which data fields go into which fields of Uservoice, setting up custom formats, and filtering out unwanted information.

How often does the data sync between 360dialog and Uservoice?

The data sync between 360dialog and Uservoice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from 360dialog to Uservoice?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between 360dialog and Uservoice?

Yes, you can set conditional logic to control the flow of data between 360dialog and Uservoice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

360dialog

About 360dialog

360dialog is an analytics platform to measure the performance of WhatsApp marketing campaigns.

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Uservoice

About Uservoice

Uservoice is a platform designed to help businesses gather and prioritize customer feedback, manage support tickets, and improve customer satisfaction. It provides tools for capturing user suggestions, voting on ideas, and tracking the progress of feature requests.

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