Full list

Supported Triggers & Actions

Everything you can automate between 36Blocks and CallRail.

When this happensTriggers

A trigger is an event that starts a workflow.

Inbound Call Arrives

Inbound Call Arrives

Runs when inbound call arrives

Text Message Sent

Text Message Sent

Runs when text message is sent

Outbound Call Ends

Outbound Call Ends

Runs when outbound call ends.

Call Routing Completes

Call Routing Completes

Runs when Call Routing Completes

Call Modified

Call Modified

Runs when call is modified

Text Message Received

Text Message Received

Runs when text message is received.

Do thisActions

Action is the task that follows automatically within your 36Blocks integrations.

Get all Companies

Get all Companies

Gets all companies in a specified block.

List Client Users

List Client Users

Lists all users of the client.

Get Company Members

Get Company Members

Retrieves all members of a company.

Get User Details

Get User Details

Gets a user's details using their ID or email.

Log Out All Users

Log Out All Users

Logs out all end-user sessions for a feature.

Send Text Message

Send Text Message

Sends a text message to a customer's phone number.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Integrations 36Blocks
36Blocks + CallRail
36Blocks logo

About 36Blocks

36Blocks is a robust communication platform that leverages the capabilities of MSG91 to provide seamless messaging solutions for businesses. It enables efficient and reliable SMS, voice, and email communication, enhancing customer engagement and operational efficiency.

Learn more
Integrations CallRail
CallRail + 36Blocks
CallRail logo

About CallRail

CallRail is a powerful call tracking and analytics platform designed to help businesses optimize their marketing efforts by providing detailed insights into phone call interactions. It enables users to track, record, and analyze calls to improve customer engagement and enhance marketing strategies.

Learn more

Frequently Asked Questions

How do I connect 36Blocks and CallRail?

Sign up for a free viaSocket account, then authorize both your 36Blocks and CallRail accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between 36Blocks and CallRail as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from 36Blocks to CallRail?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach CallRail. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where 36Blocks triggers actions in CallRail, and a separate workflow where CallRail triggers actions in 36Blocks. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between 36Blocks and CallRail. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire 36Blocks and CallRail integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.