Connect 8x8 and Office 365 to Build Intelligent Automations

Choose a Trigger

8x8

When this happens...

Choose an Action

Office 365

Automatically do this!

Ready to use 8x8 and Office 365 automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New SMS Event

New SMS Event

Trigger's when any sms event occur.

New Contact

New Contact

Triggers when new contact is created.

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Do thisActions

Action is the task that follows automatically within your 8x8 integrations.

Send SMS

Send SMS

Send a sms.

Create Contact

Create Contact

Creates a new contact

Create Draft Email

Create Draft Email

Creates a draft of an email that can be reviewed and sent out.

Create Event

Create Event

Creates a new event in a calendar.

Delete Event

Delete Event

Delete an existing event

Update Contact

Update Contact

Update an existing contact.

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Step by step guides to integrate 8x8 and Office 365

Frequently Asked Questions

How do I start an integration between 8x8 and Office 365?

To start, connect both your 8x8 and Office 365 accounts to viaSocket. Once connected, you can set up a workflow where an event in 8x8 triggers actions in Office 365 (or vice versa).

Can we customize how data from 8x8 is recorded in Office 365?

Absolutely. You can customize how 8x8 data is recorded in Office 365. This includes choosing which data fields go into which fields of Office 365, setting up custom formats, and filtering out unwanted information.

How often does the data sync between 8x8 and Office 365?

The data sync between 8x8 and Office 365 typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from 8x8 to Office 365?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between 8x8 and Office 365?

Yes, you can set conditional logic to control the flow of data between 8x8 and Office 365. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

8x8

About 8x8

8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations

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Office 365

About Office 365

Microsoft Office 365 Business is a complete office suite in the cloud. It provides all the standard office products like Excel, Outlook, Word, SharePoint and more, but available from any internet enabled computer! Zapier does not currently support Outlook.com addresses or Home 365 accounts, only business or Enterprise.

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