Connect 8x8 and Webex to Build Intelligent Automations
Ready to use 8x8 and Webex automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New SMS Event
Trigger's when any sms event occur.
Do thisActions
Action is the task that follows automatically within your 8x8 integrations.
Send SMS
Send a sms.
Create Contact List
Creates a new contact list in Webex Interact.
List Senders
Show the list of senders available in Webex Interact.
Delete List
Deletes a contact list from Webex Interact.
Create Short Link
Creates a short link that sends people to a webpage and optionally tracks clicks and adds tags.
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Frequently Asked Questions
To start, connect both your 8x8 and Webex accounts to viaSocket. Once connected, you can set up a workflow where an event in 8x8 triggers actions in Webex (or vice versa).
Absolutely. You can customize how 8x8 data is recorded in Webex. This includes choosing which data fields go into which fields of Webex, setting up custom formats, and filtering out unwanted information.
The data sync between 8x8 and Webex typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between 8x8 and Webex. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About 8x8
8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations
Learn MoreAbout Webex
Multi-channel messaging platform for businesses that supports SMS and WhatsApp campaigns, templates, two-way messaging and real-time reporting. Provides developer-friendly REST APIs, shortlinks, scheduling and campaign automation for transactional and marketing communication.
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