Connect Bland.ai and Sangam CRM to Build Intelligent Automations

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Bland.ai

When this happens...

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Sangam CRM

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Web Agent Created

Web Agent Created

Get web agent created within schedule time

New Lead Created

New Lead Created

Trigger when new lead is created

New Contact Created

New Contact Created

Trigger when new contact is created

New Opportunity Created

New Opportunity Created

Triggerv when new opportunity is created

New Ticket Created

New Ticket Created

Trigger when new tickey=t is created

New Account Created

New Account Created

Trigger when new account is created

Do thisActions

Action is the task that follows automatically within your Bland.ai integrations.

Create Prompt

Create Prompt

Create and store a prompt for future use.

Create Pathway

Create Pathway

Create a new conversational pathway.

Get All Pathways Information

Get All Pathways Information

Returns a set of information about all the conversational pathways in your account - including the name, description, nodes and edges.

Get Single Pathway Information

Get Single Pathway Information

Returns a set of information about the conversational pathway in your account - including the name, description, nodes and edges.

Update Pathway

Update Pathway

Update a conversational pathway's fields - including name, description, nodes and edges.

Delete Pathway

Delete Pathway

Delete your conversational pathway.

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Step by step guides to integrate Bland.ai and Sangam CRM

Frequently Asked Questions

How do I start an integration between Bland.ai and Sangam CRM?

To start, connect both your Bland.ai and Sangam CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Bland.ai triggers actions in Sangam CRM (or vice versa).

Can we customize how data from Bland.ai is recorded in Sangam CRM?

Absolutely. You can customize how Bland.ai data is recorded in Sangam CRM. This includes choosing which data fields go into which fields of Sangam CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Bland.ai and Sangam CRM?

The data sync between Bland.ai and Sangam CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Bland.ai to Sangam CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Bland.ai and Sangam CRM?

Yes, you can set conditional logic to control the flow of data between Bland.ai and Sangam CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Bland.ai

About Bland.ai

Bland.ai is a cutting-edge platform in the field of artificial intelligence, offering innovative tools and solutions to enhance business operations and decision-making processes. It provides AI-driven insights and automation capabilities to streamline workflows and improve efficiency.

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Sangam CRM

About Sangam CRM

Sangam CRM is a comprehensive customer relationship management platform designed to streamline your business processes, enhance customer interactions, and drive sales growth. With features like contact management, sales automation, and analytics, Sangam CRM helps businesses of all sizes manage their customer data efficiently and improve their overall customer experience.

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