Connect Brand.dev and Help Scout to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Conversation Assigned
Triggers when a conversation is assigned to agent.
Tags Updated
Triggers when conversation tags are updated.
Update Customer
triggers when a customer is updated
Note Created
Triggers when a note is created
Tag Created
Triggers when tag is created
Do thisActions
Action is the task that follows automatically within your Brand.dev integrations.
Get brand details
Look up a company's brand profile using its domain, stock ticker, or name.
Get NAICS classification
Look up a brand's NAICS industry codes and confidence using its domain or name.
Fetch Screenshot
Capture a visual snapshot of a webpage or digital asset and return the image for review.
Fetch brand style guide
Retrieve a brand's visual style guide — including colors, typography, and component styles — from a website domain.
Delete Customer
This action deletes the customer .
Create Email
This actions creates a new email
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Frequently Asked Questions
To start, connect both your Brand.dev and Help Scout accounts to viaSocket. Once connected, you can set up a workflow where an event in Brand.dev triggers actions in Help Scout (or vice versa).
Absolutely. You can customize how Brand.dev data is recorded in Help Scout. This includes choosing which data fields go into which fields of Help Scout, setting up custom formats, and filtering out unwanted information.
The data sync between Brand.dev and Help Scout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Brand.dev and Help Scout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Brand.dev
Brand.dev is a comprehensive platform designed to enhance and manage your brand's online presence. It offers tools for brand development, digital marketing, and analytics to help businesses grow and maintain a strong brand identity.
Learn MoreAbout Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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