Integrations Zoho FSM Microsoft Teams
Zoho FSM + Microsoft Teams

Connect Zoho FSM and Microsoft Teams to Build Intelligent Automations

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Zoho FSM

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Microsoft Teams

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Channel Message

New Channel Message

Triggers when a new message is posted in a channel.

New Channel

New Channel

Trigger when new cchannel is created

New Chat Message

New Chat Message

Triggers when new message is received in a chat

New Reply to Message

New Reply to Message

Triggers when a new reply is added to a message in a channel.

New Chat

New Chat

Triggers when new chat is created.

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Do thisActions

Action is the task that follows automatically within your Zoho FSM integrations.

Create User

Create User

Creates a new user to Zoho FSM.

Create Company

Create Company

Create a company record with billing, service address, and tax details.

Create Service Report

Create Service Report

Create a service report for an appointment with technician notes and customer feedback

Create Contact

Create Contact

Create a contact in Zoho FSM.

Update Company

Update Company

Update a company's name or service address

Update Contact

Update Contact

Update the details of a specific contact.

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Step by step guides to integrate Zoho FSM and Microsoft Teams

Frequently Asked Questions

How do I start an integration between Zoho FSM and Microsoft Teams?

To start, connect both your Zoho FSM and Microsoft Teams accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoho FSM triggers actions in Microsoft Teams (or vice versa).

Can we customize how data from Zoho FSM is recorded in Microsoft Teams?

Absolutely. You can customize how Zoho FSM data is recorded in Microsoft Teams. This includes choosing which data fields go into which fields of Microsoft Teams, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Zoho FSM and Microsoft Teams?

The data sync between Zoho FSM and Microsoft Teams typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Zoho FSM to Microsoft Teams?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Zoho FSM and Microsoft Teams?

Yes, you can set conditional logic to control the flow of data between Zoho FSM and Microsoft Teams. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Zoho FSM

About Zoho FSM

Zoho FSM is a comprehensive field service management solution designed to streamline operations, enhance customer satisfaction, and improve efficiency for businesses managing field services.

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Microsoft Teams

About Microsoft Teams

Microsoft Teams is a collaboration platform that integrates people, content, and tools to enhance teamwork and communication. It offers chat, video conferencing, file sharing, and app integration to streamline workflows and improve productivity.

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