Connect actiTIME and InvGate Service Management
Integrate actiTIME with InvGate Service Management to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Incident in InvGate Service Management when Task Created in Actitime
Get Categories from InvGate Service Management when Task Created in Actitime
Get Users from InvGate Service Management when Task Created in Actitime
Get Incident Details from InvGate Service Management when Task Created in Actitime
Create User in InvGate Service Management when Task Created in Actitime
Popular actiTIME + InvGate Service Management flows
Start from a real workflow other teams are already running.
Choose a trigger
actiTIME
When this happens...
Task Created
Task Updated
Task Deleted
Project Created
Project Updated
Project Deleted
Customer Created
Customer Updated
Customer Deleted
User Created
Choose an action
InvGate Service Management
Automatically do this!
Create Incident
Get Categories
Get Users
Get Incident Details
Create User
Create Incident in InvGate Service Management when Task Created in Actitime
Use this flowGet Categories from InvGate Service Management when Task Created in Actitime
Use this flowGet Users from InvGate Service Management when Task Created in Actitime
Use this flowGet Incident Details from InvGate Service Management when Task Created in Actitime
Use this flowCreate User in InvGate Service Management when Task Created in Actitime
Use this flowCreate Incident in InvGate Service Management when Task Updated in actiTIME
Use this flowGet Categories from InvGate Service Management when Task Updated in actiTIME
Use this flowGet Users from InvGate Service Management when Task Updated in actiTIME
Use this flowGet Incident Details from InvGate Service Management when Task Updated in actiTIME
Use this flowCreate User in InvGate Service Management when Task Updated in actiTIME
Use this flowSupported Triggers & Actions
Everything you can automate between actiTIME and InvGate Service Management.
When this happensTriggers
A trigger is an event that starts a workflow.
Task Created
Triggers when a new task created.
Task Updated
Triggers when an existing task updated.
Task Deleted
Triggers when an existing task deleted.
Project Created
Triggers when a new project created.
Project Updated
Triggers when an existing poject update.
Project Deleted
Triggers when an existing poject delete.
Do thisActions
Action is the task that follows automatically within your actiTIME integrations.
Create Task
Create a new task in actiTIME for a selected project, with optional description, deadline, estimate, and type of work.
Create Project
Creates a new project in actiTIME for a selected customer, with an optional description.
Create Customer
Create a new customer in actiTIME using the provided name and optional description.
Modify Time-Track
Replace a user's tracked time for a specific task on a given date and optionally save a comment.
Find Customer
Search customers by name. Returns all customers if no name is provided; returns a message when no match is found.
Find Project
Returns projects for a selected customer and optionally filters results by project name.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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About actiTIME
Actitime is a comprehensive time tracking and project management tool designed to help businesses streamline their workflow and improve productivity. It offers features like task management, time tracking, and reporting to ensure efficient project execution.
Learn moreSimilar apps
About InvGate Service Management
InvGate Service Management is an IT service management (ITSM) platform that helps teams manage incidents, service requests, problems, changes, and assets from a single workspace. Automate workflows, track SLAs, streamline ticket resolution, and improve service delivery with powerful reporting and integrations.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your actiTIME and InvGate Service Management accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between actiTIME and InvGate Service Management as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach InvGate Service Management. No coding required.
Yes. You can set up a workflow where actiTIME triggers actions in InvGate Service Management, and a separate workflow where InvGate Service Management triggers actions in actiTIME. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between actiTIME and InvGate Service Management. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire actiTIME and InvGate Service Management integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
