Connect ActiveCampaign and Freshchat Classic to Build Intelligent Automations
Choose a Trigger
When this happens...
Updated Contact
New Deal Task
New Deal Note
New Contact Added to List
New Campaign Open
New Campaign Starts Sending
Tag Added or Removed From Contact
New or Updated Contact
New Contact Task
New Contact Note
New or Updated Account
Deal Task Completed
New Campaign Link Click
New Deal Added or Updated
New Campaign Unsubscribe
New Contact
Choose an Action
Automatically do this!
Create a User
Search Users
Create a conversation
Search User
Ready to use ActiveCampaign and Freshchat Classic automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Updated Contact
Triggers when an existing contact details are updated.
New Deal Task
Triggers when a new deal task is added.
New Deal Note
Triggers when a new deal note is created.
New Contact Added to List
Triggers when a new contact is added to the list.
New Campaign Open
Triggers when a contact opens a campaign (will trigger once per contact per campaign).
New Campaign Starts Sending
Triggers when a new campaign starts sending.
Do thisActions
Action is the task that follows automatically within your ActiveCampaign integrations.
Find a User
Find an existing user by its email address.
Find a Deal Task
Find an existing deal task by its task title and deal id.
Find a Deal
Find an existing deal by its title or email.
Find a Contact
Retrieve contact details using either the contact ID or email address.
Create Contact
Creates a new contact.
Create an Account
Create a new account.
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Frequently Asked Questions
To start, connect both your ActiveCampaign and Freshchat Classic accounts to viaSocket. Once connected, you can set up a workflow where an event in ActiveCampaign triggers actions in Freshchat Classic (or vice versa).
Absolutely. You can customize how ActiveCampaign data is recorded in Freshchat Classic. This includes choosing which data fields go into which fields of Freshchat Classic, setting up custom formats, and filtering out unwanted information.
The data sync between ActiveCampaign and Freshchat Classic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ActiveCampaign and Freshchat Classic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About ActiveCampaign
ActiveCampaign combines various aspects of small business marketing into an integrated and user-friendly platform. It helps businesses grow by maintaining meaningful connections with their customers, automating the marketing process, and utilizing campaign optimization.
Learn MoreAbout Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
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