Connect AgentX and Encharge to Build Intelligent Automations

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AgentX

When this happens...

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Encharge

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New conversation arrives

New conversation arrives

Start a workflow for each new conversation received by the selected AgentX agent.

Get recent messages

Get recent messages

Retrieves messages from the selected conversation posted in the last few minutes.

Get recent agents

Get recent agents

Returns agents created within the selected time window, newest first.

Fetch recent agent messages

Fetch recent agent messages

Retrieve the agent's messages from the selected conversation that were sent recently.

New User

New User

Triggers when a new user is created.

Unsubscribe User

Unsubscribe User

Triggers when a user is unsubscribed.

Do thisActions

Action is the task that follows automatically within your AgentX integrations.

Start a conversation

Start a conversation

Create a new chat with the selected agent so you can send messages and get responses.

Send message to agent

Send message to agent

Start a conversation with the selected agent and send your initial message.

Send a message

Send a message

Send a message from the chosen Agent into an existing conversation so the Agent can reply.

Add or Update Person

Add or Update Person

Create a new person or update an existing person in Encharge using the provided email and profile details.

Add Tag To User

Add Tag To User

Add a single tag to an existing user identified by their email in Encharge.

Remove Tag

Remove Tag

Remove a specified tag from the user identified by the provided email address.

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Frequently Asked Questions

How do I start an integration between AgentX and Encharge?

To start, connect both your AgentX and Encharge accounts to viaSocket. Once connected, you can set up a workflow where an event in AgentX triggers actions in Encharge (or vice versa).

Can we customize how data from AgentX is recorded in Encharge?

Absolutely. You can customize how AgentX data is recorded in Encharge. This includes choosing which data fields go into which fields of Encharge, setting up custom formats, and filtering out unwanted information.

How often does the data sync between AgentX and Encharge?

The data sync between AgentX and Encharge typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from AgentX to Encharge?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between AgentX and Encharge?

Yes, you can set conditional logic to control the flow of data between AgentX and Encharge. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

AgentX

About AgentX

AgentX is a versatile platform designed to streamline and enhance your workflow with powerful automation and integration capabilities.

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Encharge

About Encharge

Encharge is a powerful marketing automation platform designed to streamline your marketing efforts and enhance customer engagement. With its intuitive interface, Encharge allows businesses to create personalized customer journeys, automate email campaigns, and integrate seamlessly with other tools to optimize marketing strategies.

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