viasocket
Aha!

Aha!

Groove

Groove

Enable Integrations or automations with these events of Aha! and Groove

Enable Integrations or automations with these events of Aha! and Groove

Triggers

Aha!

Ticket Closed

Triggers when a ticket is closed

Aha!

Ticket Tagged

Triggers when a ticket is tagged

Aha!

Ticket Priority Changed

Triggers when a ticket's priority is change

Aha!

Ticket Started

Triggers when a new ticket is created.

Aha!

Ticket Opened

Triggers when a ticket is opened.

Aha!

Ticket Assigned

Triggers when a ticket is assigned

Actions

Aha!

Create New

Starts a new ticket for your customer

Aha!

List Mailboxes

Get list of mailboxes

Aha!

List Tickets

List all ticket

Aha!

List all Customers

List all customers

Aha!

List Folders

List all folders

Aha!

List Groups

List all groups

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Frequently asked questions

  • Is there a limit to the number of apps I can integrate through viaSocket?
  • No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.
  • Can I automate complex multi-step workflows across thousands of apps with viaSocket?
  • Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.
  • Can I monitor the performance of integrations and troubleshoot issues?
  • Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.
  • How does viaSocket ensure the security of data exchanged between integrated apps?
  • Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.
Aha!

About Aha!

Aha! Roadmaps is the complete product management suite - set strategy, capture ideas, score features, and share visual plans. It includes Aha! Ideas Essentials for crowdsourcing feedback. More than 5,000 companies trust our cloud-based software to build lovable products and be happy doing it.

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Groove

About Groove

Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.

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