Connect Groove and OneHash Chat
Integrate Groove with OneHash Chat to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create a Contact in Onehash-chat when Ticket Closed in Groove
Get all Contacts in Onehash-chat when Ticket Closed in Groove
Get a Contact in Onehash-chat when Ticket Closed in Groove
Delete a Contact in OneHash Chat when Ticket Closed in Groove
Update a Contact in Onehash-chat when Ticket Closed in Groove
Popular Groove + OneHash Chat flows
Start from a real workflow other teams are already running.
Choose a trigger
Groove
When this happens...
Ticket Closed
Ticket Tagged
Ticket Priority Changed
Ticket Started
Ticket Opened
Ticket Moved
Ticket Assigned
Note Added
Customer Replied
Choose an action
OneHash Chat
Automatically do this!
Create a Contact
Get all Contacts
Get a Contact
Delete a Contact
Update a Contact
Get all Conversations Details
Get Conversation Counts
Create a Team
Get all Teams
Update a Team
List Agents in Team
Get all Messages
Delete a Message
Add Labels
Get all Labels
Add a New Agent
List Agents in Account
Update a Agent in Account
Delete an Agent from Account
Get a Automation Rule Details
List all Automation Rules
Delete a Automation Rule
Create a Contact in Onehash-chat when Ticket Closed in Groove
Use this flowGet all Contacts in Onehash-chat when Ticket Closed in Groove
Use this flowGet a Contact in Onehash-chat when Ticket Closed in Groove
Use this flowDelete a Contact in OneHash Chat when Ticket Closed in Groove
Use this flowUpdate a Contact in Onehash-chat when Ticket Closed in Groove
Use this flowGet all Conversations Details in Onehash-chat when Ticket Closed in Groove
Use this flowGet Conversation Counts from OneHash Chat when Ticket Closed in Groove
Use this flowCreate a Team in Onehash-chat when Ticket Closed in Groove
Use this flowGet all Teams in Onehash-chat when Ticket Closed in Groove
Use this flowUpdate a Team in Onehash-chat when Ticket Closed in Groove
Use this flowSupported Triggers & Actions
Everything you can automate between Groove and OneHash Chat.
When this happensTriggers
A trigger is an event that starts a workflow.
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Ticket Opened
Triggers when a ticket is opened.
Ticket Moved
Triggers when a ticket is moved to a different mailbox.
Do thisActions
Action is the task that follows automatically within your Groove integrations.
Create New
Starts a new ticket for your customer
Change Ticket State
Changes the state of a ticket, e.g. from "opened" to "closed".
Reopen Ticket
Changes the state of a ticket to "opened".
Close Ticket
Changes the state of a ticket to "closed
Change Assigned Agent
Assigns an agent to a ticket.
Create a Contact
Creates a new contact.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
Learn moreSimilar apps
About OneHash Chat
OneHash Chat is a comprehensive communication platform designed to streamline interactions and enhance collaboration within organizations. It offers a suite of features including real-time messaging, file sharing, and integration with various business tools to ensure seamless workflow and productivity.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Groove and OneHash Chat accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Groove and OneHash Chat as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach OneHash Chat. No coding required.
Yes. You can set up a workflow where Groove triggers actions in OneHash Chat, and a separate workflow where OneHash Chat triggers actions in Groove. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Groove and OneHash Chat. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Groove and OneHash Chat integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
