Connect Airparser and Groove to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Airparser
Choose an Action
Automatically do this!
Create New
Change Ticket State
Reopen Ticket
Close Ticket
Change Assigned Agent
Ready to use Airparser and Groove automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Ticket Opened
Triggers when a ticket is opened.
Ticket Moved
Triggers when a ticket is moved to a different mailbox.
Do thisActions
Action is the task that follows automatically within your Airparser integrations.
Extract Document Data
Upload a document by URL to Airparser and return the extracted data.
Upload document
Add a file from a public URL to a selected Airparser inbox, optionally setting a custom filename and metadata.
List documents
Fetch documents from a selected Airparser inbox for review or processing.
Fetch document
Retrieve the selected document’s parsed data, metadata, and image previews.
Create New
Starts a new ticket for your customer
Change Ticket State
Changes the state of a ticket, e.g. from "opened" to "closed".
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Frequently Asked Questions
To start, connect both your Airparser and Groove accounts to viaSocket. Once connected, you can set up a workflow where an event in Airparser triggers actions in Groove (or vice versa).
Absolutely. You can customize how Airparser data is recorded in Groove. This includes choosing which data fields go into which fields of Groove, setting up custom formats, and filtering out unwanted information.
The data sync between Airparser and Groove typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Airparser and Groove. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Airparser
Airparser is a GPT-powered data extraction tool. Extract structured data from PDFs, emails, HTML, texts, images and more.
Learn MoreAbout Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
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