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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Records Created or Updated

New Records Created or Updated

Trigger when new record is created or updated in your table.

New Records Created

New Records Created

Retrieve records created in a specified Airtable base and table within the last N minutes (default 15), optionally limited to a view.

Visitor starts chat

Visitor starts chat

Start a workflow when a visitor begins a chat on the selected Tawk.to property.

End Tawk.to chat

End Tawk.to chat

Ends an active Tawk.to chat for the selected property.

New chat transcript arrives

New chat transcript arrives

Notifies your workflow whenever a new chat transcript is saved for the selected Tawk.to property.

Create Chat Ticket

Create Chat Ticket

Create a support ticket in Tawk.to for a chat on the selected property.

Request a new Trigger for Airtable

Do thisActions

Action is the task that follows automatically within your Airtable integrations.

List All records

List All records

Retrieve all records from the selected Airtable base and table.

Delete Record

Delete Record

Remove a specific record from the selected Airtable base and table.

Update Record

Update Record

Modify fields of a specific record in a selected Airtable base and table.

List a record by Record ID

List a record by Record ID

list a record by Record ID

Find or Create Record

Find or Create Record

Search a table for records by field value or formula; if none found and Create Record is enabled, add a new record with the provided fields.

Create Record

Create Record

Add a new record to a chosen Airtable base and table using the provided field values.

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Step by step guides to integrate Airtable and Tawk.to

Frequently Asked Questions

How do I start an integration between Airtable and Tawk.to?

To start, connect both your Airtable and Tawk.to accounts to viaSocket. Once connected, you can set up a workflow where an event in Airtable triggers actions in Tawk.to (or vice versa).

Can we customize how data from Airtable is recorded in Tawk.to?

Absolutely. You can customize how Airtable data is recorded in Tawk.to. This includes choosing which data fields go into which fields of Tawk.to, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Airtable and Tawk.to?

The data sync between Airtable and Tawk.to typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Airtable to Tawk.to?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Airtable and Tawk.to?

Yes, you can set conditional logic to control the flow of data between Airtable and Tawk.to. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Airtable

About Airtable

Airtable is a cloud-based platform for creating and sharing relational databases. The user-friendly interface allows anyone to spin up a database in minutes.

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Tawk.to

About Tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

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