
When this happens...
New Records Created or Updated
New Records Created

Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
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When this happensTriggers
A trigger is an event that starts a workflow.
Trigger when new record is created or updated in your table.
Trigger when new record is created in your table.
Trigger when new ogranization created
Triggers when a new user is created.
Triggers when a new group is created.
Triggers when an existing ticket is updated.
Action is the task that follows automatically within your Airtable integrations.
list all records
Remove a specific record from the selected Airtable base and table.
Update fields of a specific record in a chosen Airtable base and table.
list a record by Record ID
Search a table for records by field value or formula; if none found and Create Record is enabled, add a new record with the provided fields.
Add a new record to the selected Airtable base and table using the provided field values.

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Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.
To start, connect both your Airtable and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Airtable triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Airtable data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Airtable and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Airtable and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Airtable is a cloud-based platform for creating and sharing relational databases. The user-friendly interface allows anyone to spin up a database in minutes.
Learn MoreZendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn More