IntegrationsAirtableZendesk Support
Airtable + Zendesk Support

Connect Airtable and Zendesk Support to Build Intelligent Automations

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Airtable

When this happens...

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Zendesk Support

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Records Created or Updated

New Records Created or Updated

Trigger when new record is created or updated in your table.

New Records Created

New Records Created

Trigger when new record is created in your table.

New Organization

New Organization

Trigger when new ogranization created

New User

New User

Triggers when a new user is created.

New Group

New Group

Triggers when a new group is created.

Updated Ticket

Updated Ticket

Triggers when an existing ticket is updated.

Do thisActions

Action is the task that follows automatically within your Airtable integrations.

List All records

List All records

list all records

Delete Record

Delete Record

Remove a specific record from the selected Airtable base and table.

Update Record

Update Record

Update fields of a specific record in a chosen Airtable base and table.

List a record by Record ID

List a record by Record ID

list a record by Record ID

Find or Create Record

Find or Create Record

Search a table for records by field value or formula; if none found and Create Record is enabled, add a new record with the provided fields.

Create Record

Create Record

Add a new record to the selected Airtable base and table using the provided field values.

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Step by step guides to integrate Airtable and Zendesk Support

Frequently Asked Questions

How do I start an integration between Airtable and Zendesk Support?

To start, connect both your Airtable and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Airtable triggers actions in Zendesk Support (or vice versa).

Can we customize how data from Airtable is recorded in Zendesk Support?

Absolutely. You can customize how Airtable data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Airtable and Zendesk Support?

The data sync between Airtable and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Airtable to Zendesk Support?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Airtable and Zendesk Support?

Yes, you can set conditional logic to control the flow of data between Airtable and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Airtable

About Airtable

Airtable is a cloud-based platform for creating and sharing relational databases. The user-friendly interface allows anyone to spin up a database in minutes.

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Zendesk Support

About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

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