Connect aloware and topdesk to Build Intelligent Automations

Choose a Trigger

aloware

When this happens...

Choose an Action

topdesk

Automatically do this!

Enable Integrations or automations with these events of aloware and topdesk

Enable Integrations or automations with these events of aloware and topdesk

Actions

Enroll Contact to Sequence

Enroll Contact to Sequence

Enrolls a contact to a sequence on your Aloware account. For more information, go to Aloware >> Integrations >> Sequences API

List Users

List Users

Get the list of users.

Search Contact

Search Contact

Search a Contact.

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Frequently Asked Questions

How do I start an integration between aloware and topdesk?

To start, connect both your aloware and topdesk accounts to viaSocket. Once connected, you can set up a workflow where an event in aloware triggers actions in topdesk (or vice versa).

Can we customize how data from aloware is recorded in topdesk?

Absolutely. You can customize how aloware data is recorded in topdesk. This includes choosing which data fields go into which fields of topdesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between aloware and topdesk?

The data sync between aloware and topdesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from aloware to topdesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between aloware and topdesk?

Yes, you can set conditional logic to control the flow of data between aloware and topdesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

aloware

About aloware

Aloware is a Cloud-based contact center software that offers call, text, and workflow automation and is fit for any team.

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topdesk

About topdesk

Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.

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